New Era Pump Systems, Inc.


New Era Pump Systems, Inc.

New Era Pump Systems, Inc.


How accurate are your pumps?

Much better than 1% of dispense rate and volume.
Please call to have our engineers determine whether the equipment will furfill the level of accuracy that you want. We would be happy to assist you.

What kind of flow rates can your pumps handle?

Flow rates vary with your selection of syringe and the type of motor and gearing in the pump. Please call to have our engineers confirm the correct selection for your application. The following are example flow rates for a sample of syringes. Higher flow rates are available.

Syringe Size (cc) Maximum Rate (mL/hr) Minimum Rate (µL/hr)
0.5 µL 25.49 0.001
1 53.09 0.73
3 192.5 2.646
5 406.1 5.581
10 600 8.244
20 975.8 13.41
30 1282 17.63
60 2120 29.13

Placing an Order

To place an order please call us at (631)249-1392, fax your purchase order to (707)248-2089, or send us an email at info@syringepump.com.

Lowest Price Guarantee

Customers continue to ask us why our prices are so much better than our competition. Quite frankly, we can't figure out why they charge so much.

If you find a lower price on a competitive syringe pump, we will beat that price by $200!

Simply tell us where we can verify the price and we will sell you our competitive product for $200 less than that price. The competitive price must still be in affect when you purchase.

To offer this deal, of course, we have to have some conditions:

  • This offer does not apply to pricing from our distributors, or on any product manufactured by us.
  • This offer does not apply to peripherals, or accessories.
  • This offer is only open to actual end users, and not distributors, re-sellers, or anyone working for, or on behalf of a competitor.
  • The competitive offer must be a bona-fide offer in writing or print (not verbal) and available to the general public.
  • It must be for a product actually available for sale, available now, and available for immediate delivery.
  • It must be for new equipment, and not used, close outs, one-of-a-kind, auction sites, etc.
  • It cannot be a predatory loss-leader, or otherwise, below cost price.
  • This offer is only for full featured pumps and does not include the NE-300

And of course, we reserve the right to determine who is a competitor and what is a competitive product, and to end or change this offer at any time.

Competitive Trade-In Discount

Buyer's remorse?
Got burnt buying from a competitor before you found us?
Trade-in your competitor's pump and receive a 50% discount off the list price over our competitive pump.

The competitor's pump must be functional and cost over $500.

Purchased a cheaper pump? Contact us to see if we can still offer you a trade in discount.

This offer only applies to bona fide end users and not resellers, distributors, or anyone else working on behalf or for a competitor. New Era Pump Systems, Inc. reserves the right to determine who a competitor is and what determines a competitive product. This offer may be withdrawn at any time.

Other Syringe Pumps and Features

If you require pumps with higher flow rates or you don't see a feature that you need, just give us a call! There are products available that are not listed on the site. Also, we're constantly adding features and are always looking for new ideas!

Acceptable Payment Methods

We accept company purchase orders, credit cards (Visa, MC, Discover, and American Express), PayPal, as well as direct wire transfers.

Shipping and Handling

Most of the time, orders placed before 2PM (Eastern Time) will ship out the same business day. Shipping times within the United States vary by distance from our warehouse in Farmingdale, NY.

For all of our products, the default shipping method is to send via UPS ground. However, faster shipping methods such as 2nd Day Air and Next Day Air are also available.

Actual shipping charges will be billed to customer. We do not charge any handling fees.

International Orders

We are fully capable of fulfilling international orders. Our syringe pumps are CE certified and we have international power supplies available. Our default international shipping method is through UPS.

Return Policy

Upon receiving the product and up to 20 days, the product can be returned with no restocking fee. After 20 days and up to 40 days, there is a 25% restocking fee for all returns.

Warranty

All of our products are covered by a two year warranty from manufacturer defect. Damage due to mishandling or improper use will not be covered.

Contact Information

Corporate address for correspondence only:
New Era Pump Systems, Inc.
2517 Bayview Ave.
Wantagh, NY 11793-4305

Email: info@syringepump.com
Phone: (631)249-1392
Fax: (707)248-2089

Buying Syringes and Accessories

Due to the wide variety of syringes and syringe accessories available, we do not stock these items. Click here for links to syringe and syringe accessory suppliers.

Back to top

About Us | Contact Us | ©2004 New Era Pump Systems, Inc. (631)249-1392